Crosby Employment Bureau Services

Helping Hand Childcare Service...

...offers a professional service to clients who provide childcare in North Lincolnshire i.e. nurseries, pre-schools, after school clubs and crèches that meet the needs of its clients by providing temporary staff who are appropriately qualified, experienced, capable and reliable.

The service employs a range of qualified and experienced staff available to work full or part-time including those who are currently seeking employment in childcare locally, already working part-time in childcare settings or have recently completed a childcare course.

Clients are informed of the level of qualification and experience of employees available for work to ensure ratios are met i.e. fully level two or three qualified or working towards an NVQ, CPP, DPP, or similar qualification.

Candidates are thoroughly checked using the criteria set out below:

• Proof of completed or working towards qualification: NVQ Level 2 or Level 3 or equivalent in Childcare, Play work, etc
• A minimum of two suitable references from previous employers to establish a complete record of the candidate's work history
• A current clear enhanced disclosure
• Appropriate experience in a childcare setting

Potential employees complete an interview process where their skills, knowledge and capabilities are assessed through a recruitment and selection procedure.

Employees are required to attend a short induction session explaining:

• Their role
• Quality of work
• Reliability
• Availability for work at short notice
• Confidentiality
• Child protection
• Health and safety
• Working time regulations
• Systems of recording hours worked, time sheets, payment etc
• Communication with the office regarding attendance/availability
• Rates of pay
• Appropriate dress code
• Importance of meeting adult/child ratios

Employees sign an Agency Worker Agreement and receive an introduction leaflet covering the induction information to ensure their understanding of our expectations and requirements including the following:

• The temporary worker must co-operate with the Client's staff and accept the direction, supervision and instruction of any responsible person in the Client's organisation.
• They must observe any rules and regulations relating to the Client's work place.
• Unless arrangements have been made to the contrary, they must conform to the Clients' required hours of work.
• The Temporary worker must take all reasonable steps to safeguard their own safety and the safety of any other person who may be present or affected by their actions on the assignment and comply with the health and safety policy of the Client.
• They must NOT engage in any conduct detrimental to the interests of the Client.

Crosby Employment Bureau will take responsibility for all Inland Revenue payments including income tax, national insurance contributions, holiday and statutory sick pay.

The cost of CRB renewals are initially paid by employees but the amount refunded once an employee has worked for Helping Hand for an agreed number of hours.

If you would like further information or to arrange a visit from our Helping Hand Co-ordinators; Jan Williams, Janine Swift or Sarah Windley to find out more about Our Services, please call 01724 844848 to arrange a convenient appointment.